Some Agents Are So Inconsiderate!
Most of us Agents are
all trying to help people with their real estate needs while earning a living
doing so. With that said, many of us try
to plan our days to be the most productive possible.
An Agent contacted me
wanted to schedule an appointment to show my listing. After advising her on how
to schedule the appointment, she said she is old fashioned and does know how to
do it "that" way. As
Realtor's we should know by now the industry is constantly changing with new
technology, laws, policies, etc.
However, I wrote down her information so I could provide the showing
instructions. When I told her the
property was on a Sentrilock lockbox (electronic), she said she does not have
access to those boxes because she couldn't afford to pay the fee's.
Trying to be considerate, I offered to meet the
Agent at the property so I could let her in to show it to her client. She said she had other houses to show but she
should be at the house around 4pm. I
told her it will take me 30 minutes to get to the property so give me a call
when she was leaving her area to get there.
She was also going to be 30 minutes away. Long story short, since I did not hear from
the Agent I decided to give her a call at 3:40pm and she said, "oh I meant to call you, we are going to see
your listing tomorrow. Can't you just
put a combo lockbox on the property?"
Even though I wanted
to say NO, I told her I would put a combination lockbox on the property so she
could show it. The Agent advised she
would show the property the next morning between 10-11am. The next morning, I drove to the property so
I could put the combination lockbox on so the Agent could show the home between
10-11am that day. After I put the
lockbox on, I called her to let her know but the Agent did not answer. When she called me back she said, "Oh I didn't know who this was that called, but I'm not
going to show your property today instead we are going on Sunday!"
I was really upset at this point! How inconsiderate of her to take my time for
granted! I was trying to be
accommodating to help her because she did not have the property tools needed to
do "her" job effectively.
Unfortunately I couldn't tell her what I really thought of her actions
because it wouldn't be in the best interest of my client. But I'm thankful to
be able to have Activerain to let out my frustrations :-)
Here are a few professional courtesies worth
mentioning for those who may not possess these qualities:
- If you are meeting an Agent at a property, call if you will be late or need to cancel the appointment ASAP.
- Keep a professional demeanor at all times even when you really don't want to.
- Promise only what you
can deliver to your clients and fellow
Agents.
If we can all work together more effectively,
everyone wins!
Tabitha
Rector-Richardson
Broker, REALTOR®
Broker, REALTOR®
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